How Starbucks Keeps Customers

As a business manager as well as chronic Starbucks customer, I’ve been analyzing what Starbucks does that keeps us coming in. Some might say it’s because they sell an addictive product, but I would suggest that it’s the “Starbucks Experience” that’s addictive. Here’s what I’ve come up with so far. The Starbucks Products Quality – […]

Enduring Surgery Wide Awake

In June of 2012, a tumor the size of a bowling ball was surgically removed from my abdomen. Fortunately, the tumor hadn’t turned cancerous. This was a result of an out-of-control hormonal imbalance that went undetected for years (big problems start out small). Just when I thought I had overcome the hardest part, one of […]